Public records systems move fast — counties update their portals, courts change their fees, and phone numbers get reassigned without much notice. Massachusetts Arrests works to keep every page accurate, but something may have slipped past us. If you’ve spotted a broken link, an outdated detail, or anything that just doesn’t look right, please let us know. A quick report from you helps every reader who lands on that page next.
What to report
Almost anything that looks off is worth flagging. Common examples include:
- A link to a county or state records portal that is broken or leads to the wrong page
- A phone number, mailing address, or office hours that no longer match what an agency currently lists
- A fee or identification requirement that has changed since we published the page
- Information that conflicts with what you found on an official court or county website
- A typo, confusing instruction, or step that seems to be missing
To help us fix the issue quickly, include the web address of the page you were on, a short description of what looks wrong, and — if you have it — the correct information along with where you found it, such as the official county clerk or court website. You don’t need to share your name or any personal details. Anonymous reports are welcome.
What we can fix — and what we can’t
We can fix anything that is wrong in our own guidance. A bad link, an outdated fee, a phone number that has changed, a step that is unclear — all of that is fair game, and the form above is exactly the right place to report it.
What we cannot do is change, remove, seal, or hide an official record. Massachusetts Arrests is an informational guide. We do not hold or control any arrest, court, or jail records. Those records belong to the agencies and courts that created them, and only those bodies have the authority to alter or seal them.
If you are trying to have a Massachusetts record sealed or cleared, that process runs through the courts — not through us. The legal avenue is called Expungement (and in some cases record sealing), and our Massachusetts arrest records guide explains how that process works and where to begin. If we have described that process incorrectly, please tell us and we will fix our description. But we cannot act as a step in the process itself.
How we handle your report
Every report submitted through this page comes directly to the MA Arrests Editorial Team. We do our best to review each one. When we can confirm an issue against the official primary source — the agency’s own website, a court portal, or a published fee schedule — we apply the correction. Most confirmed fixes go live within 48 hours. Some changes take a little longer when we need to follow up with an agency to verify current information.
We genuinely appreciate every report. Accurate public-records information depends on readers who take a moment to flag what needs a second look. Thank you for helping keep this resource reliable.